How do I transfer files securely to my GridIron hosting account?

There are several methods that we offer that can encrypt your username/password credentials and the files for secure transfer.   1.  File Manager The “File Manager” feature in myCP allows you to access your files securely through your web browser, using industry-standard SSL encryption for web pages.  File Manager might be convenient for quickly accessing […]

Read More

How do I create and manage Secondary FTP Users for GridIron?

Some GridIron hosting plans allow you to create Secondary FTP Users with a separate username and password from your main username.  If this option is available on your GridIron hosting account, secondary FTP Users are assigned to a specific domain name on your account and only have access to the files inside that domain name’s […]

Read More

What is my FTP login information?

Your FTP server and login information is available on the myCP -> View Account Details page.  If you’ve forgotten your password, you can reset it by visiting the myCP -> GIP Account Management page. Secondary FTP user login information is available on the myCP -> GIP Account Management page.  Please note, secondary FTP accounts are […]

Read More

How do I change or reset my FTP password?

To change your FTP password, visit the myCP -> GIP Account Management page. Secondary FTP user account passwords can also be changed from the myCP -> GIP Account Management page.  Please note, secondary FTP accounts are only available with Grid Pro and Grid Max plans.   *** Note: Per policy password information is not given […]

Read More

Where can I download a free FTP client?

Many programs and utilities are available, whether for free, at cost, or provided with your computer/operating system.  You may wish to ask a fellow website owner for suggestions, or consult a search engine for suggestions.   As an example, FileZilla, a free FTP client for Windows, Mac, and Linux, can be downloaded here: http://filezilla-project.org/download.php?type=client   […]

Read More