We are pleased to offer a variety of support services here at Superb Internet. These services are designed to help you get the most out of your server. To make sure that things are running as smoothly as possible for you, we have a number of valuable managed/support services available for your account:
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- DNS Entries – A DNS entry is how we can add your domains to our name servers. Only one DNS entry is permitted per domain and you will need to provide the name of the domain and the IP address. The initial setup costs $5 and then a $2 monthly fee after that.
- Linux-based Firewall Service – The Linux-based Firewall service is an easy way to add security to your system. We will install a software-based firewall service and configure it to your specifications.
- Optimized Magento – Optimizing your server will result in a quicker response time (44%) and faster access to data (more than quadrupling the number of requests servers can handle)—resulting in a better end-user experience.
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KVM over IP – Our flexible, scalable KVM (keyboard, video, mouse) tool provides secure server management over an IP network, eliminating server-to-switch CAT5 cable distance limitations and enabling centralized control over geographically-distributed IT equipment. Ideal for remotely managing geographically distributed IT equipment
- Monthly Server Support (1 hour / month) – Opting into this service allows you 1 hour of support to your system from our world-class technicians in any data center.
- Server Monitoring – 2 Service Monitors
- Server Monitoring – 5 Service Monitors
- Server Monitoring – 10 Service Monitors
- 1 Hour Regular Service Support
- 1 Hour Emergency Server Support – Whenever and for whatever, our support staff is available to you for your hosting needs. Each data center is fully staff 24 hours every day of the year.
- 5-in-1 Managed Services Bundle (DETAILS)
- Managed Backup
- Managed Firewall
- OS Hardening
- Patches & Updates
- Proactive Monitoring
