How does the Reseller FTP upgrade work?

The Reseller FTP account add-on provides you with a unique FTP account for each of your domains with access restricted to that domain. This add-on allows you to give a customer FTP access for uploading data to a specific domain.

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What is my FTP login information?

Your FTP login is available on the myCP -> View Account Details page.  If you’ve forgotten your password, you can reset it by visiting the myCP -> Change Account Password page. Reseller FTP login information is available on the myCP -> Reseller FTP page.   If problems continue to occur even after resetting the FTP […]

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How do I create an additional FTP account?

If you have a Universal or Infinity plan, you will need to purchase the Reseller FTP option from myCP -> Order Account Add-Ons.  Once you’ve purchased the Reseller FTP option, a unique FTP login will be created for each of your domains.  The FTP login is created automatically, if you need a custom FTP login/username, […]

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How do I change or reset my FTP password?

To change your FTP password, visit the myCP -> Change Account Password page.  Please note that changing your FTP password will also change your myCP Password unless you uncheck the Change myCP Password box. Reseller FTP account passwords can be changed from the myCP -> Reseller FTP page, or by clicking the Reseller FTP icon. […]

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Where can I download a free FTP client?

Many programs and utilities are available, whether for free, at cost, or provided with your computer/operating system.  You may wish to ask a fellow website owner for suggestions, or consult a search engine for suggestions. As an example, FileZilla, a free FTP client for Windows, Mac, and Linux, can be downloaded here: http://filezilla-project.org/download.php?type=client Please note […]

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