Fixing “Can’t Send Email” After Our TLS Security Update

Starting September 1, 2026, our mail servers require a secure (TLS-encrypted) connection before accepting login credentials. If your email suddenly stopped sending, this guide will get you back up and running. The fix in one sentence: Set your outgoing (SMTP) mail server to mail.superb.net or mail.yourdomain.com, using port 587 or port 465, with TLS/SSL encryption. Quick Settings Reference Setting Value Outgoing […]

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How do I configure my mail client?

Introduction In order to send and receive email outside the web-mail portal, you’ll need to set up an email client application on your device(s). We’ve included some examples of how to configure a few of the most common email client applications below (outlook, Thunderbird, mac mail, iOS mail). Please keep in mind that third-party software […]

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