Answers to the most common questions are available in the Knowledge Base. Please be sure to search before you submit a ticket, as you will most likely find your answer faster. If you don’t find what you’re looking for in the Knowledge Base, or need more information, you can create a Support Ticket in myCP […]
Category: General Information
I forgot my myCP password. How do I reset it?
If you forgot your password, you can reset it here. Use your Primary Domain (generally the one you signed up with) OR Your CustomerID which is a 5 or 6 digit number. AND An Email Address associated with your Customer record. A password reset link will only be mailed to your account’s associated email account.
How do I login to myCP?
Logging into your MyCP can be done here. Enter in your Customer ID number or the primary domain used to open your account and then your password. If you forgot your password, follow these instructions.
How do I change my myCP password?
On the left side of your MyCP you will see the menu item “CLIENT INFO” Under this is a link to change your MyCP password. Follow the prompts of inputting your old password and entering in a new one. Please be sure to make it a complicated password with upper and lower case letters, numbers […]
