Get a significant discount on our managed services by ordering our 5-in-1 Managed Services Bundle. This package includes the following managed services, which may also be ordered a la carte: Managed Backup We protect your data with our Managed Backup service for your Linux or Windows servers. Our Managed Backup solution is powered by […]
Category: General Information
VoipSwitch Add-Ons
Additional VoipSwitch Modules Starting at $149/month Calling card platform with IP IVR including PIN or PINless scenarios Callback solution supports all types of triggering methods: SMS, missed-call, web callback Web Call shop interface Web self-care portal for end users and support for online payments Mobile SIP for Symbian, Windows Mobile, iPhone, Android and BlackBerry users […]
VoIP
Industry-leading VoIP providers Superb Internet has partnered with industry-leading VoIP providers to offer platform-compatible hosting solutions. You can now get into the VoIP business with low initial investment and minimal up-front costs-there’s no reason you can’t get started today! VoipSwitch is an international leader in applications development focused on developing high-quality, scalable, and cost-efficient VoIP […]
Lease-to-Own
We offer one of industry’s best Lease-to-Own (LTO) programs for your dedicated server hosting plan. Lease-to-Own is available on any dedicated server plan you purchase with Superb. Add Lease-to-Own to your managed server plan for just $25 per month. After 12 months on the program, you own your server hardware and your monthly colocation starts […]
What is Server Load Balancing?
What is server load balancing? Server load balancing is a technique (using load balancing hardware or programs) which seeks to distribute the work load in order to optimize IP-based queries from the Internet or Intranet throughout a server farm using various methods. The technique most commonly used is server clusters, especially high availability clusters. After […]
How does “Proactive Monitoring” differ from the monitoring I get for free on the “Server Monitor” page?
A typical approach to monitoring involves an external monitoring server attempting to connect to your server, either through simple pings, or checking to see whether services like the web server are working. Whilst there is definite value in that, just monitoring a port doesn’t resolve the problem, it will only ever let you know there […]
What is the advantage of Patches and Updates?
Let’s be honest, if there is one task IT staff generally hate, it’s having to roll out patches. It seems barely a month goes past without a slew of updates needing done, and that means yet another late night deploying patches at a time when your servers are least used. In this day and […]
How do I restore files from my Managed Backup?
In order to restore your data from a backup, please refer to R1Soft’s detailed walkthrough available via the following link Managed Backup Restoration .
How do I access the Managed Backup?
In order to access Managed Backup, from your myCP, click the Managed Backup link. Your credentials were provided to you upon completion of your order, with a note to reset the password for security. If you require assistance in recovering these credentials, please contact Superb technical support.
How does the Managed Firewall work?
Like all Managed Services, you really don’t have to do much! The way the Managed Firewall works is pretty simple, and straightforward. Our Professional Services Team will receive your Managed Firewall order and respond by creating a new setup ticket. We will then contact you and ask some questions about your server setup and infrastructure. […]
