What is IPv6? Internet Protocol version 6 (IPv6) is the latest version of the Internet Protocol (IP), the communications protocol that provides an identification and location system for computers on networks and routes traffic across the Internet. IPv6 was developed by the Internet Engineering Task Force (IETF) to deal with the long-anticipated problem of IPv4 […]
Category: FAQ
Cloud Hosting Getting Started Guide
First login to your MyCP account at mycp.superb.net. Once logged in you can see Cloud Services at the right of your screen, click on “Manage my cloud servers” If your Cloud hosting account is a Flex Cloud account, you will need to select the (CPU, Memory, and Storage capacity) resources required to suit your hosting […]
I notice you have both SSD and SATA options for drive type on your plans. . . why is that?
SSD drives provide the fastest read/write speeds available but are limited in size. Some customers are looking for more storage at a cheaper cost per GB and SATA drives fulfill that need for those who require it. When ordering the Cloud Plan of your choice you must, at that time, make the decision of […]
What am I able to do in the Cloud control panel?
On the cloud control panel, you can power on/off VM(s), reboot VM(s), manage DNS, install OS templates, and view usage and logs.
Are control panels like cPanel or Plesk available for installation on my Cloud instance?
Yes, we currently have Plesk 10.x,11.x, and 12.x, as well as cPanel/WHM and WHMCS available for cloud instances, as well as our dedicated servers. Please see the Order Upgrades / Add-Ons section or contact a member of our sales team for pricing.
Can I run VoIP services on Cloud?
Just as with a dedicated server, you can run Voice over IP (VoIP) services on Cloud.
What are my options for firewall on your Cloud?
On Cloud, you have two possiblities for a firewall. There is a firewall built into our cloud, which you can access via Networking->Firewall on your Cloud control panel. You can choose which traffic to accept or deny based on source address, destination port, and protocol. You can also use the firewall built into the OS […]
I currently have dedicated servers with you, how is Dedicated Cloud better and different?
The three main benefits of Cloud over a dedicated server are that there is no hardware to manage, the cloud instance offers automatic failover, and resources can be upgraded without the downtime you’d typically experience with a dedicated server.
I currently have VPS with you, how is Dedicated Cloud better and different?
With a Virtual Private Server (VPS) the data for the VPS is stored on one hypervisor, and resources such as CPU, RAM, and storage are not as easily scalable. With our Cloud, your data is distributed across multiple hypervisors for increased performance and redundancy. Resoruces are also easily scalable.
What is Anycast DNS?
Anycast DNS is where multiple DNS servers accept DNS queries on the same IP address, and a routing protocol is used to determine which DNS server is fastest for the particular sever making the query, and the query is routed accordingly. Anycast DNS allows automatic load-balancing and high availability of DNS services.
