In order to improve the quality of your hosting services at Superb, we have begun to migrate older shared hosting accounts to our new GridIron Platform (GIP). For a more comprehensive overview of the benefits of GridIron, please read this article. A complete breakdown of the migration path and a detailed feature list comparison can […]
Category: Troubleshooting
How do I enable PHP error display in a browser?
In general, it is not a good idea to display PHP errors in a web browser so potential hackers cannot gain information about your website coding. However, when performing development or testing it may be useful to enable error display to the browser for troubleshooting purposes. To do this, add the following line at […]
Why do I get a “Forbidden or 403 error when tryiing to access my site?”
When you navigate to your website expecting to see content and instead you’re greeted with an error code, it’s essential to understand the various HTTP error code groups, and use that information to troubleshoot the underlying cause. This article is about one of the most common codes, “403 Forbidden”. The “403 Forbidden” error code […]
Why do I get a “Directory Listing Denied” error when trying to view my site?
A Directory Listing Denied error is generated when there is no Index file in the requested directory. The index file automatically displays when a browser requests the directory on a website. They are most commonly named index.php, index.html, Default.asp, Default.aspx, and index.htm. If you see this error displayed on your recently updated or recently […]
Why am I seeing another site when trying to view mine?
If you enter your domain name in an internet browser and the site displays content that is not yours, your domain may be recently expired. This is the most common cause for sudden changes in the website display. To easily determine if your domain has expired, you may use a free, web-based tool to […]
