Adding and Deleting Subscribers

To Add Subscribers to a mailing list – from the Mail Admin menu on the left, click on [Mailing Lists] -> [Lists]. This will bring you to the page that shows you all the available lists under your control. Click on the corresponding [Subscribers] or [Digest Subscribers] link depending on what type of subscribers you wish to add. The list of current subscribers will be displayed. You can now enter the e-mail address of the subscriber you wish to add. Make sure that you only have one e-mail address per line. You can subscribe many users at once. That is, if you have an existing list of subscribers from another mailing list and now you wish to use this one, just copy and paste all the users into the text box.

Click [Add/Update Subscribers] button to save your changes.

Please Note: The maximum number of subscribers any list can have is 5000. If you have lists that require much more, we encourage you to consider getting your own mail server dedicated to this task. Our sales team will be happy to assist you.

To delete Subscribers to a mailing list – from Main Menu on the left, click on [Mailing Lists] -> [Lists]. This will bring you to the page that shows you all the available lists under your control. Click on the corresponding [Subscribers] or [Digest Subscribers] link depending on what type of subscribers you wish to delete. This is basically what you see is what you get. So delete the entries you wish to delete and click [Add/Update Subscribers] button to save your changes.

Adding and Deleting Moderators

Add moderators to a mailing list – from the Mail Admin menu on the left, click on [Mailing Lists] -> [Lists]. This will bring you to the page that shows you all the available lists under your control. Click on the corresponding [Moderators] link. The list of current moderators will be displayed. You can now enter the e-mail address of the moderator you wish to add. Make sure that you only have one e-mail address per line.

Click [Add/Update Moderators] button to save your changes.

Please Note: The maximum number of moderators any list can have is 10. If you have lists that require much more, we encourage you to consider getting your own mail server dedicated to this task. Our sales team will be happy to assist you.

To delete moderators to a mailing list – from Main Menu on the left, click on [Mailing Lists] -> [Lists]. This will bring you to the page that shows you all the available lists under your control. Click on the corresponding [Moderators] link. This is basically what you see is what you get. So delete the entries you wish to delete and click [Add/Update Moderators] button to save your changes.

 

Delete a Mailing List

From the Mail Admin menu on the left, click on [Mailing Lists] -> [Lists] . This will bring you to the page that shows you all the available lists under your control. Click [Delete] corresponding to the list you wish to delete and confirm your deletion. Please note that all archived messages belonging to this list will be deleted.

 

Modify an existing mailing list

From the Mail Admin menu on the left, click on [Mailing Lists] -> [Lists] . This will bring you to the page that shows you all the available lists under your control. Under the List Name column, click on the name of mailing list you wish to modify. Please refer to setup a new mailing list for information on the various options you can modify. Once you have made your changes, click [Add/Update Mailing List] to save your changes.

 

List commands for subscribers

The following e-mail addresses (commands) can be used to invoke specific behaviour. The examples below assumes a list with the name of ideas@example-domain.com.

  • ideas-help@example-domain.com – returns an e-mail with general information about your list including a list of command addresses your subscribers can use to interact with your mailing list.
  • ideas-subscribe@example-domain.com – add the e-mail address of the sender to the ideas mailing list in order to send receive future messages to the list.
  • ideas-digest-subscribe@example-domain.com – if you enabled list digest, then you can use this command address to subscribe to a list digest.
  • ideas-unsubscribe@example-domain.com – remove the e-mail address of the sender from the ideas list to stop the ability to send and receive messages.
  • ideas-digest-unsubscribe@example-domain.com – if you subscribed to the list using digest-subscribe as above, then this command address removes you from the list. 
  • ideas-get.12345@example-domain.com – get a copy of the message #12345 from the archive if archiving feature has been turned on.

 

Allow Addresses

Addresses in this sublist are exempt from the rule that allows subscribers only to post. That is if joe@hotmail.com is not a subscriber but he is in the allow list, he can still post to the list that restricts posting to only subscribers.

 

Deny Addresses

Addresses in this sublist are blacklisted. That is, they are not allowed to post to the list even if they are subscribed. They are not allow to subscribe if they are not already subscribed. This is useful as a way to ban an existing address or future addresses or to block auto-responders from polluting the list.