Certificates are valid for the exact domain specified when purchasing the certificate only. For example, if you purchase your certificate for domain.com, it will not be valid for www.domain.com. If you recently purchased your certificate and need to change the domain name it’s valid for, please submit a support ticket.
Category: SSL Certificates
Why do I get a message saying “this page contains secure and non-secure items”?
This is a common error that occurs when some element on a secure web page (one that is loaded with https:// in the address bar) is not being loaded from a secure source. This usually occurs with images, frames, iframes, Flash, and JavaScript, and only affects Internet Explorer. There are a few ways to fix […]
How do I purchase an SSL Certificate?
To purchase an SSL Certificate, login to myCP and click the “Order Upgrades/Add-Ons” link under the Plan Admin section. Choose your SSL certificate type and then fill out the requested information. Before you submit the SSL Certificate order, you MUST make sure that the e-mail address “admin@yourdomain.com” exists and that you can receive e-mail at […]
Where can I download the SSL seal for my site?
If you’ve purchased your SSL Certificate from us, you can use the following instructions to add an SSL seal on your website, depending on which certificate you purchased. RapidSSL https://knowledge.rapidssl.com/support/ssl-certificate-support/index?page=content&id=SO5991 QuickSSL Premium http://www.geotrust.com/support/quick-ssl-support/true-site-seal/ GeoTrust True Business ID with EV http://www.geotrust.com/support/true-businessid/true-site-seal/ If you have purchased a certificate from a third party vendor, […]
